Rizqy App

Terms and Conditions and Privacy Policy

 

This document (or agreement) is a legal agreement between the user ("you") and Canvas For Consulting and Business Development Company ("we" or "the Company"). It aims to define your rights and mutual obligations when you use the "Rizqy" application, hereafter referred to as the "App" or the "Platform."

This document explains how the Company collects and uses personal data (please refer to the Privacy Policy), and its provisions apply to all users of the Rizqy App on mobile devices, websites, or call centers. By accessing or using the App, you acknowledge that you have read this document in its entirety and understand that the information collected by company (in accordance with the Privacy Policy) may be used in accordance with applicable laws.

Unless stated otherwise, Canvas For Consulting and Business Development Company is the data controller for personal data collected regarding the use of Rizqy App. Each time you access the App or provide us with information, you accept and agree to the practices outlined in the Privacy Policy in this document.

 

1.    Definitions and Parties Involved

In this document, the following terms have the meanings ascribed to them, unless stated otherwise in the context of this agreement:

·      User: Any individual or entity that uses the Rizqy application.

·      Application (App): Refers to the Rizqy application, which is a community-oriented advertising and communication platform that facilitates user connection. It enables users to search and interact with posts related to businesses, jobs, services, and service providers added and published by other app's users.

·      Company: Canvas For Consulting and Business Development Company.

·      Map System: Also referred to as "geolocation," "locations," "maps," or "location," all of which describe the same system. It is a system that allows users to display their location to other users when adding their posts or disabling the display of geolocation.

 

2.    Terms and Conditions

2.1  Acceptance of Terms and Conditions

By using the "Rizqy" application, you agree to all the terms, policies, and provisions mentioned in this document. If you do not agree to these terms, please refrain from using the application.

2.2  Amendments

The Company reserves the right to modify or cancel any of the terms, conditions, and policies in this document periodically at its sole discretion. Users are required to regularly review the terms to be aware of any changes, and using the application after modifications signifies the user's agreement to the amendments.

2.3  Scope of Application

The terms, conditions, and policies of this document apply to all individuals who access or use the application worldwide.

 

3.     Policies and Privacy

3.1  Information Collection

This Privacy Policy outlines the basis upon which Canvas company will rely in processing information, including personal data collected from you or provided by you. The user is obligated to comply with this policy.

We collect information about you through the following means:

 

3.1.1      Information You Provide to Us

We collect information that you directly provide to us through your use of the Rizqy application or through other interactions and communications with us. This information may include (but is not limited to) your name, gender, phone number, profile picture, locations, and areas you choose to share with us or other users, date of birth, and any other information you choose to provide when creating or modifying your account.

3.1.2      Information We Collect Through Your Use of the App

Information related to search results within the app that users perform and data related to your posts, post status, and modification history is collected.

Since the app includes optional features, using them necessitates the collection of additional information to provide these features to you, and you will be notified of this collection when necessary.

 

3.1.3      Automatically Collected Information

·       Usage Information and Performance Logs: We collect information about your activity within the app, such as information related to app usage, troubleshooting, and performance. This includes how you use the app, service settings, how you interact with others through app usage, the timing, frequency, duration, and nature of your activities.

·       Device and Connection Information: We collect information about your device and connection when you install, access, or use the app. This includes information such as device model, operating system information, battery level, signal strength, app version, browser information, mobile network information, and contact details like phone number, mobile carrier or internet service provider, language, time zone, IP address, device operations information, and unique identifiers associated with the same device or account.

·       Location Information: We collect and use precise location information from your device with your permission when you choose to use location-related features or decide to share your location with other app users or display nearby locations or locations shared by others. Certain settings related to location information can be found in your device settings or app settings, such as location sharing. Even if you do not use our location-related features, we use IP addresses and other information like area codes to estimate your general location (e.g., city and country) for purposes of troubleshooting and diagnostic instructions.

·       Cookies: We use cookies to operate and provide the app, including web-based services, improve your experience and understand how you use and customize the app. We also use them to deliver relevant content regarding our services and provide a more secure experience.

·       Information Collected from Third Parties: We may also allow third parties to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify the devices used by visitors to the Rizqy app.

3.2  Information Usage

We use the information we collect to enhance your experience on the app, personalize content and advertisements, and develop our services. This includes, but is not limited to, the following purposes:

·       Managing and optimizing app operations, including fraud prevention, misuse detection, software error identification and resolution, operational problem-solving, data analysis, testing, research, monitoring, and analyzing usage trends and activities.

·       Sending or facilitating communications between you and other app users, such as communicating with advertisers and users who have posts available on the app.

·       Sending you information that we deem important to you, including information about Canvas company products and services, promotions, app-related news, events, and other partnerships related to Canvas company, subject to local applicable laws.

·       Notifying you about changes to our services and app updates.

·       Allowing you to participate in interactive app features.

·       Maintaining the security and safety of our services.

·       We also use GPS technology to determine your current location. GPS is only used when the Rizqy app is active on your phone, and you can turn it on or off from your phone's settings at any time.

3.3  Information Sharing

We may share your information with our partners or third parties to provide specific services, but we will not sell or trade your personal information without your consent. This includes (but is not limited to) the following:

·       Sharing information with other users to provide the services you request, such as sharing your name, phone number, and geographic location with other Rizqy app users.

·       Sharing information with third parties to provide a service you have requested through a partnership or promotional offer presented by a third party or through us.

·       Sharing information with third parties that you choose to allow us to share your personal data with, such as applications or other websites that integrate with our application programming interface (API) or services, or any third parties that require data sharing with us.

·       With Canvas's subsidiaries and affiliates.

·       With agents, consultants, marketing and advertising partners, communication partners, and other service providers who need access to such personal data to perform work on our behalf or to execute any agreement we enter into with them.

·       In response to any request for information by a competent authority, if we believe that disclosing such information is required by any law, regulation, or legal process.

·       With law enforcement agencies, government authorities, or other third parties if we believe your actions are in violation of this document's terms and conditions, or to protect the rights, property, or safety of Canvas company, or others.

·       Sharing information with third parties in connection with any merger, sale of company assets, consolidation, restructuring, financing, or acquisition of all or a portion of our company.

·       With external entities that we use to execute work on our behalf or to execute any agreement we enter into with them, including:

o   Google, concerning the use of Google Maps within the Rizqy app.

o   Social media companies, including Facebook, concerning the use of their tools in the Rizqy app.

o   Cloud storage service providers.

o   Marketing partners and marketing platform providers, including social media advertising services and ad networks, and other service providers who help us measure the effectiveness of advertising and better understand you as a user.

o   Research partners, including those conducting surveys or research projects in partnership with or on behalf of Canvas company.

o   Service providers assisting the company in enhancing the safety and security of services.

o   Consultants, attorneys, accountants, and other professional service providers.

o   Finance partners and financial institutions, such as banks with which we partner to provide joint products.

·       Activities mentioned above are based on being necessary for compliance with our obligations to users under our terms of use or other agreements with users, or on being necessary for the legitimate interests of Canvas and Rizqy app users.

3.4  Personal Data Storage and Transfer

·       You agree that we have the right to store, transfer, process, and retain the personal data outlined in this document in the Hashemite Kingdom of Jordan or any other country, and to take all necessary and reasonable steps to ensure the secure processing of your data in accordance with the terms and conditions of this document.

·       We retain personal information and demographic information provided by users, advertisers, supporters, and partners for a long period of time to maintain the integrity of our databases, continuously provide services on your behalf, conduct research and analytics, for statistical purposes, and to ensure compliance with applicable laws and regulations. Canvas company and the Rizqy app will not be responsible for the accuracy of the information you provide. You can modify and update your personal information in our databases upon request, and we will delete or archive your personal information from active use upon request under certain laws or upon your request.

·       By entering or accessing the app, you ensure and warrant that you understand that all information provided by you through the Rizqy app can be used by Canvas company or the Rizqy app in accordance with applicable laws and the terms and conditions of this document.

3.5  Changes to the Privacy Policy

·       We may change this Privacy Policy from time to time, and if we make any substantial material changes to the way we handle your personal data or our privacy policy, we will provide you with a notice through the app or other means such as text messages, and your use of the app after such notice shall be considered as your consent to those changes.

 

4.     Registration and Your Account

4.1  You do not need to register to use the application. However, depending on your usage, registration may be required to access many of the features of the Rizqy app. We may ask users to re-authenticate their accounts at any time, and we reserve the right to refuse registration or close any account at any time.

4.2  Each user has the right to have only one account on the platform, and in case of multiple accounts for one user, they will be deleted by us, and actions may be taken against your account or all of your accounts.

4.3  You must not share OTP passwords sent to your phone via SMS or any other service we adopt, and you must notify us immediately if there is any unauthorized use of your account or any security breach known to you that may affect your account.

4.4  You agree that we are not responsible and do not assume any liability if someone you have disclosed your password to uses it (and/or interacts) with the application.

4.5  We may send you administrative or promotional messages from time to time, and we may also send you information related to the activity of your account and the status of your posts, as well as updates about our application, services, new products, or other promotional offers. You may opt out of some specific communications if this feature is available to you.

4.6  If we reasonably believe or have evidence that you (or user content you have created) have violated any of these terms, privacy policy, or applicable laws, or if we suspect, on reasonable grounds, that you (or user content you have created) have or will violate any of these terms, privacy policy, or applicable laws, we, without prior notice, may:

o   Suspend or terminate your account, or permanently delete it, or blacklist it.

o   Prevent you from using the App or any of our other products.

4.7  If we take any of the actions outlined in clause 4.6, we may not reinstate the account until we receive confirmation from you, as we deem acceptable, that there will be no further violation of these terms, our privacy policy, or applicable laws.

4.8  We will fully cooperate with any request or directive from security or judicial authorities to disclose the identity or locate any person in violation of these terms or applicable laws.

4.9  By continuing to use our application, you agree that we can at any time audit and inspect your account to investigate system errors or verify any potential or reported violations of these terms and conditions, policies, rules, or our legislation.

4.10       Account suspension, whether temporary or permanent, may occur for the following reasons:

·      Attempting to harm the application or its users or any company-related site in any way.

·      Setting a location other than the user's actual location, or using proxy or VPN services to change their real location.

·      Using more than one person for the same account, or using one person for more than one account in the application.

·      Impersonating someone or registering as a girl under a boy's name or vice versa, as well as uploading a profile picture that does not belong to the account owner or using names or images of public figures, or using false information when registering a phone number, location address, meaningful or offensive names, or misusing account creation.

·      Developing or using programs to manage and control the account through automated bots.

4.11       Users can terminate their account at any time through the application. Users will have the ability to recover their account within 30 days of submitting a request to delete the account (the account will be inactive during this waiting period, or the user can log in again to reactivate the account, therefore, we will cancel the deletion's).

 

5.     Content, Posts, and Conversations

5.1  Content and Posts

·      The application allows account holders to submit content to users, and user-generated content can be submitted or published on the application as specified.

·      When you post content or posts on the application, you assume full responsibility for them, and the content must be free from any abusive, offensive, or illegal content, violating local or international laws.

·      By sharing any user-generated content, you represent that you are the owner or creator of the content, or if you are acting on behalf of the owner or creator, you have explicit and prior authorization from the owner or creator to submit or publish the content. You also warrant and ensure (or, if you are acting on behalf of the owner or creator of user-generated content, you ensure) that sharing the content will not violate any copyright, trademark, intellectual property rights, or other rights of any third party, including privacy rights.

·      You are not allowed to upload, post, or make available in any way any materials protected by copyright, trademarks, or any other intellectual property rights on the platform without explicit permission from the copyright, trademark, or other rights owner. We are not responsible for providing you with any indicators, marks, or other means to determine whether such materials are protected by copyright, trademarks, or other rights, and you will be solely responsible for any damages resulting from your violation of copyright, trademarks, ownership rights, or any other harm caused by your posting of such materials.

·      We reserve the absolute and exclusive right, without any obligation, to review, modify, publish, reject, remove, monitor user-generated content, and block access to or modify or remove any content that may violate any of these terms, in our reasonable judgment.

·      You acknowledge and agree that user-generated content is public, and anyone (whether or not they have an account) may read your content without your knowledge.

5.2  Restrictions on Content Posting

·      The application may not be used for any activity that involves incitement to hatred, discrimination, or violation of local or global laws, and the company reserves the right to remove or suspend the accounts of users who violate these terms.

·      You acknowledge and agree that you will not engage in any of the following actions through the platform (unless expressly authorized by us):

o   Creating multiple accounts and/or selling any account.

o   Creating an account with false or misleading information or an account that claims to belong to someone else.

o   Posting repetitive or duplicate content, including user-generated content that is identical or substantially similar in multiple sections, areas, cities, or neighborhoods.

o   Listing more than one product or service in a single ad.

o   Deleting and reposting the same ad to improve its position.

o   Posting content in incorrect sections.

o   Posting content from outside the local area or content unrelated to the local area.

o   Posting generic content or content not directly related to the advertised product or service.

o   Editing an ad entirely or changing it to a different product or service.

o   Requiring or encouraging others to prepay for any goods or services before delivery.

o   Uploading personal photos (except for those that are part of account information or requested by us).

o   Communicating with anyone who has requested not to be contacted, or tracking or harassing anyone (using the platform or otherwise).

o   Communicating for commercial purposes with anyone who has not requested it, including luring a user to advertise on any other platform.

o   Collecting personal information about users or other parties for commercial or unlawful purposes.

o   Using automated techniques, including bots, robots, spiders, and data mining tools, to download or delete data, except for non-commercial search engines (e.g., Google) and non-commercial archives (e.g., archive.org) that comply with our policies and requirements.

o   Overloading the servers or infrastructure of our platform with unreasonable or disproportionate loads.

o   Attempting unauthorized access to computer systems owned or controlled by us or engaging in any activity that disrupts or diminishes the quality of the platform's service or interferes with its performance or weakens its functionality.

o   Reverse engineering any part of the platform or making any changes to the platform except for posting user-generated content in accordance with these terms.

o   Limiting or attempting to limit the ability of any other person to use the platform or any of our company's products or application services.

o   Using any automatic device or software that enables the automatic submission of posts on the platform without human intervention ("automatic posting device"), including but not limited to, using any automatic posting device for bulk posts or automatically submitting posts at specific times or intervals, or sending electronic emails using any device or software that may cause interference with the platform's computer systems or interfere with the performance of the platform or weaken its functionality.

·      You also acknowledge and agree that any user-generated content (whether publicly available or private) containing one or more of the following items is considered prohibited and will be deleted:

o   If it is illegal or in violation of applicable laws and regulations.

o   If it tarnishes our reputation.

o   If it is annoying, deceptive, false, untrustworthy, fraudulent, does not properly represent the nature and use of goods and services, or intentionally misleading prices (including those related to discounts during or after promotional campaigns).

o   Containing personal or identifying information about another person without their explicit consent, or falsely impersonating any person or entity or wrongly indicating an affiliation with any person or entity.

o   Containing elements of defamation, defamation, racism, insult, threat, aggression, or violence.

·      Without prejudice to the foregoing, we also reserve the right to delete any advertisement related to the sale of any product that requires a license from the relevant authorities in certain countries until we obtain a valid copy of the required license. If we request the advertiser to provide us with a copy of this license for any reason and the advertiser fails to do so within the timeframe we specify, we reserve the right to immediately remove any advertisement or post.

5.3  Privacy of Conversations and Content

The chat feature enables communication between users, and users are responsible for the content of their conversations and must comply with the content sharing policy and restrictions outlined in this document. Conversations should be respectful and polite, and the use of offensive language, incitement to violence, or any inappropriate behavior is not allowed.

We respect your privacy and are committed to protecting your personal data and information. Therefore, you can use the in-app chat feature if you do not wish to share your contact information with other users in the application. You can also choose not to display your geographic location in the posts you add through the application.

 

 

6.     Responsibilities and Warranties

6.1  Company.

·      The company is committed to providing the Rizqy application service with the highest possible quality, in accordance with relevant laws and regulations, and to the best of the company's capabilities.

·      We do not provide any representation, warranty, or guarantee that the application or the services we provide are free from viruses or anything else that may have a negative impact on any technology

·      While we will attempt to provide uninterrupted access to the application or any of the products and services related to the application, access may be suspended, restricted, or terminated at any time. Access restrictions may occur to allow for repairs, maintenance, the introduction of new features or services, or due to faults, outages, or any other reasons related to the technical service providers used in the application. We will seek to restore access as reasonably practicable.

 

6.2  User

·      The user is responsible for using the application in accordance with the terms and conditions (outlined in this document) and local and global laws in force.

·      You will use the application and conduct business at your own discretion and responsibility. Although you can conduct business transactions through the application, you acknowledge and agree that we are not a party to any commercial transaction in any form, and we will not act on behalf of any other person. You also acknowledge and agree that we are not responsible for any commercial transactions.

·      We do not provide any representation, warranty, or guarantee, and we are not responsible for any products purchased or services obtained through the application, or any type of investment opportunities advertised on the application. We are also not responsible for refunding the value of any sale or disputes between you and any other user or third party.

 

7.     Security

7.1  Security Measures

·      The company makes every effort to ensure that your personal data is secure on its systems and takes security measures to protect user data. However, the company does not guarantee complete security, and the user is responsible for maintaining the confidentiality of their account information.

·      Your profile on Rizqy is protected by a password sent to your registered phone number on the platform as an OTP (One-Time Password), ensuring that only you and authorized company employees or service providers ("Authorized Employees") can access your account information. Authorized employees will not proactively contact you and request any personal account information, including your password (OTP).

7.2  Personal Data Storage

·      We will store your personal data and retain it for the time necessary for the purpose for which the data was collected, unless the nature of the purpose changes. In this case, the retention period may be extended or shortened.

·      Regardless of the purposes for which we collect your personal data, we also store and retain this personal data to maintain the integrity of our databases, perform ongoing services on your behalf, for research, analysis, and statistics, and to ensure compliance with applicable laws and regulations.

·      After requesting account deletion, we will delete or archive personal data related to the requesting individual, unless we are required to retain it for legal or regulatory requirements, safety and security purposes, or due to issues related to your account, such as pending credit or unresolved claims or disputes.

7.3  Device Permissions

·      Most mobile device operating systems (iOS, Android, etc.) specify certain types of device data that applications cannot access without the device owner's permission. Different operating systems have different methods for obtaining this permission. Please check the settings available on your device or consult your service provider

7.4  Links to and from Other Platforms

·      When the platform contains links to or leads to networks of users on other platforms, these linking processes are for your information or convenience only. We do not have control over, accept, or assume any responsibility for any other platforms or the content or products of other platforms (including social media platforms), and we are not responsible for any loss or damage that may result from your use of them. If you choose to access any third-party platforms linked to the platform, you do so entirely at your own risk.

 

8.     Intellectual Property

·      All intellectual property rights of the application and its content, including trademarks, logos, original content, are reserved for the company. Using any part of the application or its content without prior permission from the company is prohibited.

·      We grant you a limited, personal, non-transferable, non-exclusive, and revocable license to access and use the application under these terms and any other terms and policies we adopt. All intellectual property rights (including copyright, patents, trademarks, trade secrets, domain names, social media names, designs, text, graphics, software, images, videos, music, sounds, data, and all software compilations, source code, and core software) concerning the application, the products and services provided through it, the materials and information on the application, or accessed as part of company products or services, and any databases we manage, and all related to the application, its designs, writings, graphics, software, images, and all other software, are our property (or licensed to us as the case may be). You will not have any right to any of these assets. We have the full right to take any action to protect our rights in this regard.

·      The names "Rizqy" and "Rizqy App" and the logos of the Rizqy application on its different variations found on the platform are our property. Any use of these marks is for our benefit. Other marks on the platform that are not owned by us may be licensed by their respective owners, in which case that license is for our benefit and our exclusive use unless otherwise specified. They may be owned by another person, and you may not use our names, logos, trademarks, or trade names without our express permission.

 

9.     Indemnification

·      You agree to defend, indemnify, and hold us harmless (including our affiliates, partners, assignees, directors, officers, employees, agents, service providers, and suppliers) from and against any and all claims, damages, liabilities, losses (whether direct, indirect, or consequential), obligations, expenses, or debts, including without limitation attorney's fees, arising from:

o   Your misuse of or inability to use the application.

o   Your violation of any provision of these terms and/or your violation of any third-party rights, including without limitation any copyright, trademark, trade secret, or any other intellectual property or privacy right.

·      We are not responsible for any damages that may occur as a result of using the chat service, and users are responsible for any content posted in the chat service

·      This indemnification clause shall remain valid, and to the extent permitted by applicable law, survive any termination, modification, or expiration of these terms and your use of the application or any of the products and services related to the application

 

10.  Applicable Laws

This document is subject to the laws and regulations in force in the Hashemite Kingdom of Jordan, where the company is managed, and any dispute arising from this document shall be subject to the jurisdiction of the competent courts in the Hashemite Kingdom of Jordan.

11.  Application Updates

 

Users are required to install new updates to the application to ensure the best possible experience, security, and performance. When a new update is released, the company is not responsible for previous updates, and any problems or errors that may arise from not updating to the new version.

12.  Contacting the Company

For any inquiries, concerns, reports of violations, or issues related to the application, users can contact the company using the contact information available on the official website of the application or within the application or as specified in this document.

13.  Version and Contact

Last Updated: 9/4/2023 

To reach us: connect@rizqy.app

14.  User Agreement

This document is binding and constitutes a legal agreement between the user and Canvas For Consulting and Business Development Company regarding the use of the "Rizqy" application. The company reserves the right to take necessary actions to protect its rights, interests, and reputation under this agreement.

Please read this document carefully before using the application. If you have any questions or concerns about this agreement, please contact us using the contact information mentioned above